About H.U.G.E. Today
Our Story
H.U.G.E. stands for helping unleash good emotions.
H.U.G.E. Today was established from a simple but powerful belief: people living with disability deserve the opportunity to live meaningful lives, have genuine choice and control, build independence and feel a sense of purpose and belonging.
We believe that a meaningful life is about more than having a place to live or receiving support. It is about having reasons to get up in the morning. It is about discovering what you enjoy, building relationships, developing confidence, contributing to your community and having opportunities to experience success.
Why H.U.G.E. Today was created
Through years of experience working alongside people with disability, we saw the difference that the right support can make.
We also saw that people can sometimes become defined by their disability, their diagnosis, their past experiences or the challenges they have faced. At H.U.G.E. Today, we want to look beyond those labels.
We want to know the person.
What makes them laugh?
What are they interested in?
What are they good at?
What would they like to learn?
Where do they feel comfortable?
What gives them confidence?
What would they like their life to look like?
These questions help us understand what is important to each person and how we can provide support that is genuinely individualised.
Supporting people to live, not just receive support
Our approach is centred around helping people develop the skills, confidence and opportunities they need to participate more fully in their own lives.
This can include developing everyday living skills, building routines, exploring interests, accessing the community, developing relationships, pursuing employment or education, managing responsibilities and working towards personal goals.
We understand that progress does not always happen quickly or in a straight line. Sometimes the most important changes are small ones—a person trying something new, making a decision for themselves, reconnecting with an interest, developing a routine or recognising that they are capable of something they once thought was impossible.
We celebrate those moments because they matter.
A recovery-focused approach
H.U.G.E. Today takes a recovery-focused and strengths-based approach to support.
We recognise that every person has strengths, abilities, experiences and potential. Our role is not to take over or make decisions for people. Our role is to provide the right level of support, encouragement and opportunity so each person can develop their own capacity and move towards the life they want.
We work alongside participants, their families, guardians, support networks and other professionals to understand what is important to the person and create practical opportunities for progress.
More than support — building a life
For us, independence does not necessarily mean doing everything alone.
It means having the opportunity to make decisions, express preferences, learn from experiences, take reasonable risks, develop skills and have the right support available when it is needed.
We want the people we support to have opportunities to do things, try things, learn things and be part of things.
Whether that means preparing a meal, going to the gym, finding employment, exploring a new hobby, building friendships, managing a household, catching public transport or simply discovering something that brings enjoyment to their day—these experiences can contribute to a greater sense of confidence, purpose and wellbeing.
Why “TODAY”?
Because life is happening TODAY.
We do not want people to spend years waiting for their life to begin.
There is always something that can be explored, learned, experienced or achieved today.
Sometimes it is a big goal. Sometimes it is simply getting out of bed, going for a walk, trying something different or having a positive interaction with another person.
Every day provides an opportunity for something good.
That is what H.U.G.E. Today is about.
Helping Unleash Good Emotions – TODAY.
Creating opportunities for people to discover what makes them feel connected, capable, valued and motivated—and supporting them to build a life that is meaningful to them.
Meet The Team
H.U.G.E. Today is led by an experienced team who understand that quality support starts with genuine relationships.
Our team brings together experience, compassion, professionalism and a commitment to seeing the person behind the support needs.
We believe good support workers do more than complete tasks. They listen, observe, encourage, communicate and create opportunities.
They help people recognise their strengths and support them to take the next step—whatever that step may be
Kelly
Founder/Director
With more than 25 years of leadership experience, Kelly brings extensive operational and people-focused experience to H.U.G.E. TODAY.
Kelly has held senior management roles across aged care and disability, including experience in disability operations management and Supported Independent Living. This has provided her with a strong understanding of the importance of quality support, effective leadership, compliance and creating services that genuinely improve people’s lives.
As the Founder, Owner and Director of H.U.G.E. TODAY, Kelly is responsible for the overall direction and growth of the organisation, with a strong focus on building a service that is accountable, responsive and centred around the people we support.
Kelly’s vision for H.U.G.E. TODAY is simple — support people to live meaningful lives, not simply supported ones. She believes quality support starts with strong relationships, capable teams and an environment where people are encouraged to discover their strengths, build confidence and pursue their own goals.
With a hands-on approach to leadership, Kelly remains closely connected to the operations of H.U.G.E. TODAY and is committed to building a service that participants, families, stakeholders and staff can trust.
Zachary
Operations Co-ordinator
Zachary plays an important role in the day-to-day operations of H.U.G.E. TODAY, supporting both our participants and the team that supports them.
As Operations Coordinator, Zachary has a key role in the compliance and operational side of our services, helping ensure systems, documentation, processes and day-to-day practices align with our commitment to quality and the NDIS Practice Standards.
Zachary also provides onsite support and guidance to our staff, helping the team navigate day-to-day challenges, maintain consistency in support and ensure participants receive the quality of care and support they deserve.
Alongside his coordination responsibilities, Zachary continues to work directly with participants as a Disability Support Worker. This keeps him connected to the people we support and provides valuable insight into the practical realities of our homes and the needs of our participants.
Zachary is passionate about supporting a strong team culture, encouraging independence and helping create an environment where both participants and staff can thrive.
Our Dedicated Support Team
Trent
Trent brings more than 8 years of personal and professional experience supporting people with complex behaviours, psychosocial disabilities and dementia.
Throughout his experience, Trent has developed a strong understanding of the importance of patience, consistency and building genuine relationships with the people he supports. He is experienced in working alongside people with complex support needs and understands the importance of providing support that is respectful, person-centred and responsive to each individual’s needs.
His experience provides him with a strong understanding of the different approaches required to promote safety, dignity, wellbeing and quality of life.
Trent is committed to creating a safe and supportive environment where participants feel respected, heard and encouraged to build confidence, independence and meaningful connections.
His calm and compassionate approach, combined with his practical experience, makes him a valued member of the H.U.G.E. TODAY team.
Chris
Chris brings more than 6 years of experience across aged care and disability support, with a strong background in supporting people with complex behaviours and psychosocial disability.
His experience has developed his understanding of the importance of providing calm, consistent and person-centred support, particularly when working alongside people with complex or changing support needs.
Chris understands that effective support is built on trust, patience and genuine relationships. He takes the time to understand each person as an individual and focuses on supporting their dignity, wellbeing, independence and quality of life.
His aged care experience has also provided Chris with valuable skills in supporting people with diverse needs, while maintaining a strong focus on safety, respect and compassionate care.
Chris is committed to supporting participants to feel safe, valued and connected, while encouraging them to build confidence, develop independence and pursue the things that are meaningful to them.
Anthony
Anthony brings more than 10 years of lived experience supporting people living with disability, providing him with a genuine understanding of the importance of patience, empathy, respect and building meaningful relationships.His lived experience has given Anthony a strong practical understanding of the day-to-day realities of disability and the different ways people may need support.
He understands that every person is different, and that quality support is about taking the time to listen, build trust and understand what is important to each individual.
Anthony is passionate about creating opportunities for people to develop greater confidence, independence and connection, while providing support that is encouraging, respectful and tailored to individual needs and goals.He brings a calm, genuine and compassionate approach to his role and values the relationships he builds with the people he supports.
At H.U.G.E. TODAY, Anthony is committed to helping create an environment where participants feel valued, respected, included and empowered to live a meaningful life.
Dale
Dale brings more than 10 years of experience in the disability support sector, with a strong background in supporting people with complex needs and diverse support requirements. Throughout his career, Dale has developed extensive practical experience in providing person-centred support that promotes dignity, choice, independence and quality of life.
His experience includes supporting participants with complex support needs, personal care, daily living activities and behaviour management. Dale understands the importance of recognising individual communication styles, routines, preferences and support needs, and adapting his approach to ensure each participant feels safe, respected and understood.
Dale is particularly focused on building positive relationships with the people he supports. He understands that effective support is built on trust, consistency and genuine connection, and takes the time to understand each participant as an individual rather than focusing solely on their support needs.
With his extensive hands-on experience, Dale brings a calm, practical and compassionate approach to supporting participants through everyday challenges. He is committed to working alongside participants to build confidence, develop independence and create opportunities for meaningful participation in their home and community.
At H.U.G.E. TODAY, Dale contributes valuable experience and a strong commitment to providing quality support that helps people live meaningful, connected and fulfilling lives.
Tim
Tim has over 8 years of experience in the disability and community support sector, Tim brings hands-on experience supporting people with diverse and complex needs within Supported Independent Living and community environments.
Tim has experience supporting participants who may present with complex behaviours, emotional dysregulation and behaviours of concern, using a calm, respectful and person-centred approach. Tim understands the importance of recognising triggers, following Behaviour Support Plans, maintaining consistent routines and using proactive strategies to support positive outcomes. His approach focuses on dignity, choice, communication and building trust, while maintaining a strong focus on safety and wellbeing.
Tim’s experience also includes providing personal care and daily living support, including assistance with personal hygiene, showering, dressing, grooming, meal preparation and other activities of daily living. Tim understands that personal care is highly individual and is committed to providing support in a way that respects each participant's privacy, dignity, preferences and independence.
At H.U.G.E. TODAY, Tim is committed to providing reliable, respectful and compassionate support that recognises the individual behind the support needs. His experience allows him to remain calm in challenging situations while maintaining a positive relationship with participants and supporting them to achieve greater independence, confidence and quality of life.